Indiana Marble & Granite, Inc.
LG Viatera (R)
Click on a link below for care, maintenence and manufacturers warranty of quartz surfaces.
While granite is one of the hardest natural materials on earth and is heat and scratch resistant, it is not indestructible. We do not recommend sitting or standing on countertops, this could cause breakage, chips and scratches of the stone. Care should be taken with heavy pots, pans and dishes especially around edges and cutouts to avoid chips.
Avoid using cleaners with bleach, abrasives, acids and lemon juice. Use a stone cleaner that can be purchased from us and many local retailers or mild dishwashing liquid with water. A low ammonia glass or glass and surface cleaner may be used for a streak free shine. Promptly clean any food (especially oils and food dyes) or chemical spills from the countertops. Lighter color granites, marble and limestone require more diligence in these matters. Do not use polishes or waxes that were not specifically manufactured for granite use.
Marble and limestone are composed of different minerals than granite and are by nature softer and more porous than granite. These types of stone should be resealed yearly.
Feel free to contact us with any other questions or concerns.
Stone Warranty
Products
Marble, granite and natural stone are products of nature. As each piece of marble, granite etc., is virtually unique as to veining, tint, density, etc., any samples submitted are with the understanding that the above mentioned qualities are inherent (in varying degrees) in the nature of the product. Minor pitting and/or surface fissures are normal in natural stones and none of the above mentioned characteristics are to be considered defects. Color, veining and tint may vary from lot to lot and samples are representative of the overall characteristics of the stone. Slabs may be viewed at our location or at various distributors in the area.
Non Warranty
THERE ARE NO EXPRESS WARRANTIES OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE FOLLOWING:
A. Neither the product nor the installation is warranted for any outdoor or commercial installations.
B. Any and all products not installed by our company are not warranted.
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WARRANTY POLICY:
1. Indiana Marble & Granite, Inc., will warrant all products for a period of one (1) year, for labor and installation, including any repair necessary by shifted seams due to house settling.
2. Indiana Marble & Granite, Inc., will warrant, only granite products for a period of ten (10) years, on staining and material integrity. In the event that staining occurs, we will make every effort (with the cooperation of the homeowner) to remove the stain. There is no warranty for staining of marble, limestone, or travertine.
Voidance of Warranty
The above-described warranties are voidable under the following circumstances:
A. Abuse or misuse of product;
B. Acts of nature beyond our control;
C. When any product is moved or removed from its original installation location;
D. Lack of proper care or maintenance; and
E. Failure to follow use and care instructions above recited.
THE WARRANTIES SET FORTH ABOVE ARE THE SOLE WARRANTIES PROVIDED BY
ALL IMPLIED WARRANTIES, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose or use, are excluded from this contract. In no event shall Indiana Marble & Granite, Inc., be liable for incidental or consequential damages.
The remedies provided are the sole and exclusive remedies for an original consumer/purchaser. This warranty provides you with legal rights and you may have other legal rights which may vary from state to state.
If you have any questions or concerns regarding the above, do not hesitate to contact our office.
